Confidentiality Is Not a Setting You Can Leave to Chance.
1ICT delivers managed IT for South African law firms and professional practices — protected matter files, hardened email against trust account fraud, eDiscovery readiness and POPIA-aligned governance.
The risks that keep partners awake
A fraudulent email changing banking details on a transfer payout
Matter files accessible to every staff member, with no record of who opened what
Laptops leaving the office unencrypted, carrying client documents
No defensible way to preserve or export records when litigation demands it
We build for evidentiary discipline: least-privilege access, verifiable audit trails, hardened email identity and tested recovery — the controls a firm needs to answer for its own information handling.
What We Deliver to Legal Practices
Confidential Matter Storage
Per-matter permissions, MFA, device encryption and remote wipe across the firm.
Trust Account Fraud Defence
SPF, DKIM and DMARC enforcement, impersonation rules and staff verification drills.
eDiscovery & Legal Hold
Retention policies, litigation hold and defensible search and export in Microsoft 365.
Backup & Continuity
Immutable, restore-tested backups of mail, documents and practice systems.
Firm Telephony
Hosted VoIP with reception routing, call queues and recording where consent applies.
POPIA Governance
Documented data flows, access reviews and breach-response steps for your information officer.
How We Engage a Firm
Confidentiality review
We map who can reach which matters, how email identity is configured and where client data actually lives.
Close the fraud gaps
Email authentication, MFA and payment-verification practice come first — they carry the largest financial exposure.
Structure the records
Matter-level permissions, retention, legal hold and audit logging are put in place.
Support and review
SLA-backed support with periodic access reviews and reporting for partners.
Talk to Our Legal Sector Team
Tell us about your firm and we'll come back with a confidentiality and continuity review.
Common Questions from Law Firms
How do you protect legal privilege and client confidentiality?+
Matter files are stored with least-privilege access, per-matter permissions, MFA on every account and full audit logging, so you can show who accessed what and when. Devices are encrypted and remotely wipeable.
Can you help protect trust account processes from fraud?+
Yes. We harden email against interception and impersonation with SPF, DKIM and DMARC, enforce MFA, apply anti-spoofing rules and train staff on payment-detail verification — the most common route to trust account losses in SA firms.
Do you support document management and practice systems?+
We support the infrastructure behind your document management, billing and practice systems — servers, storage, backups, endpoints and connectivity — and coordinate with your software vendor on upgrades.
Can you assist with eDiscovery and legal hold?+
We configure retention policies, litigation hold and search across Microsoft 365 so mailboxes and files can be preserved and exported defensibly.
What about POPIA obligations for a law firm?+
Firms process large volumes of special personal information. We document data flows, tighten access, set retention, log activity and prepare breach-response steps your information officer can act on.