The one-paragraph verdict
For any South African business that takes calls, hosts meetings or relies on cloud apps: business fibre as primary, LTE or 5G as automatic failover, on different providers. Wireless-only is acceptable for very small teams or where fibre genuinely isn't available. Never rely on a single link — the money you save is dwarfed by one bad day.
Business fibre — the default primary
- Typical speeds: 100/100, 200/200, 500/500, 1000/1000 Mbps symmetrical.
- Rand pricing (2026): R1,100–R2,500/mo for 100 Mbps symmetric business; R2,500–R5,500/mo for 500 Mbps.
- Latency: 2–15 ms to JHB/CT peering — the best available in SA.
- Uptime SLA: 99.5–99.9%, 4-hour MTTR from Openserve/Vumatel Business/MetroFibre/Frogfoot/Octotel.
- Install: 5–20 working days if fibre is already at the pavement; 4–12 weeks if a build is required.
- Best for: every business location that plans to be there longer than 12 months.
What to check before signing: SLA in writing, static IP included, upstream ISP (not just the FNO), whether the ISP has real out-of-hours support, and — critically — whether a second fibre path exists to your building.
LTE — reliable, unglamorous failover
- Typical speeds: 20–80 Mbps down, 5–25 Mbps up in good coverage.
- Rand pricing: R400–R900/mo for uncapped business LTE (Vodacom, MTN, Rain).
- Latency: 25–60 ms — fine for browsing, cloud apps, VoIP with QoS. Not great for live streaming.
- Uptime: 98.5–99.5% — degrades in bad weather and during extended load-shedding at the tower.
- Best for: failover, temporary sites, remote workers, retail branches where fibre economics don't work.
Use an external directional antenna if signal in the office is below -95 dBm — it typically doubles usable throughput.
5G — genuinely competitive, coverage-dependent
- Typical speeds: 200–600 Mbps down, 40–120 Mbps up in strong coverage; drops to LTE-class in weak coverage.
- Rand pricing: R800–R1,600/mo uncapped (Rain 5G, Vodacom 5G, MTN 5G).
- Latency: 15–35 ms — approaching fibre.
- Uptime: similar to LTE. It's a shared radio medium, so peak-time contention still applies.
- Best for: new offices while waiting for fibre installation, secondary link on high-bandwidth sites, remote/rural offices with 5G coverage but no fibre.
Verify actual coverage AT your building (not the ISP's map) using a trial SIM for 7 days before committing. Coverage varies by floor and window direction.
How to combine them — the 1ICT default stack
- Primary: Business fibre, 100–500 Mbps symmetric, with SLA.
- Failover: LTE or 5G on a different mobile network (if fibre is on Openserve → LTE on MTN or Vodacom; not the same last-mile).
- Router: Dual-WAN device (MikroTik hEX/RB5009, Peplink Balance, Ubiquiti Dream Machine SE) with automatic failover and load-balanced VoIP.
- Power: UPS/inverter sized for the router, switch, VoIP handsets and Wi-Fi APs — minimum 4 hours autonomy for stage-6 realities.
- Monitoring: both links continuously pinged; the MSP is alerted the moment either drops, not when the user complains.
This stack costs roughly R2,500–R6,000/mo depending on speeds and typically delivers 99.95%+ effective uptime — better than any single link on its own.
Frequently asked questions
Which is best for a small SA business — fibre, LTE or 5G?
Business fibre first, always, if it's available at your address. LTE or 5G as automatic failover on a dual-WAN router. Wireless-only is fine for a home office or pop-up site, but not for a business that takes VoIP calls or hosts customer meetings.
How fast is 5G in South Africa in real-world use?
In good coverage (Rain 5G, Vodacom 5G, MTN 5G in Gauteng/Cape Town metros): 200–600 Mbps down and 40–120 Mbps up is typical. Latency 15–35ms. It genuinely rivals mid-tier fibre — but coverage is patchy and it's a shared medium.
Is business fibre worth the premium over home fibre?
Yes, if uptime matters. Business fibre includes a proper SLA (4-hour MTTR), symmetrical speeds, a static IP, and often a fibre-to-fibre redundant path. Home fibre has none of these and the ISP will not prioritise your ticket.
What is a realistic uptime expectation on each?
Business fibre with SLA: 99.5–99.9% (7–43 hours downtime/year). Consumer fibre: 99.0–99.5%. LTE: 98.5–99.5% (weather, tower congestion, load-shedding at the tower). 5G: 98.0–99.5%, similar to LTE.
How does load-shedding affect each option?
Fibre is unaffected AT your building if you have UPS/inverter — but the ISP's aggregation node can still go dark on stage 6. LTE/5G towers now have batteries lasting 2–6 hours; extended load-shedding still causes outages. This is why we recommend fibre + LTE failover on different providers.
Do we need SD-WAN to combine them?
For a single-branch business, a dual-WAN business router (MikroTik, Peplink, Ubiquiti Dream Machine) handles failover fine. SD-WAN starts to earn its cost at 3+ branches or when you need application-aware routing.
